Policy Statement

Guidelines:
The Refund and Cancellation Policy applies to all events offered by the PMI Dallas Chapter including: education courses, workshops, and meetings.

Restrictions:
Registration cancellation
Full refunds will be granted if request is submitted before the defined early bird deadline identified for the event. Partial refunds of 50% of the course registration fee will be refunded if the cancellation request is received after the early bird deadline but prior to the day of delivery for the event.

All registration cancellations must be submitted online via the PMI Dallas Chapter website. Information regarding registration and cancellation can be found on the Registration FAQs web page.  In all cases, payment cannot be transferred or carried over to another event.

Non-Attendance
Refunds are not provided for any cancellation notice received after event date regardless of the reason for non-attendance. 

Refund Request
A refund for the event will be considered if the attendee was in attendance for at least 50% of the event and was dissatisfied with the event or course offering.  A refund request including the reason for the dissatisfaction must be submitted via email to Registration@pmidallas.org no later than the 14th day following the event.  If the refund request is approved, the event cannot be used for claiming training or PDU credits.

Event Cancellation
In the case that the event requires cancellation due to unforeseen circumstances, all registered attendees will be notified via email and other available contact options.  A full refund of the event will be provided to registered attendees.  Event cancellation is rare and the need for such is usually identified 7-10 days prior to the event.